GOOD TO KNOW

Questions?

We have answers.


Why is the delivery time so long?
Every product in our online shop is made by hand and depending on the order situation we need a lot of time for the individual production.
Can I get my order sooner?
In case of an important date like an upcoming birthday, please reach out to us and we look at what is possible.
Do you offer custom made products?
Sorry, we don´t. But if you are interested in a previous product from older collections please drop us a line.
What is ECO-LEATHER and why is it sustainable?
We only work with a special leather made locally that is unique throughout the world. It is achieved through vegetable tanning of valuable and sustainable tannins as well as heavy metal-free dyeing with synthetic colors. Of course, natural leather can not look like a flawless piece. This is why our leather has authentic natural marks that emphasize its authenticity and represent the life of the animal. The leather has been certified with IVN, Biokreis and ECARF as particularly environmentally- and allergy-friendly.
How do I care for my eco-leather bag?
The leather is modest in its demand for care. In the first years of use it is enough to remove dust and light dirt with a damp cloth. Assuming normal use the leather needs its first "food" after 2-4 years in form of a special developed refresher.
What is PINATEX?
It is an innovative natural textile made from pineapple leaf fibre. The leaves are the byproduct of existing agriculture, and their use creates an additional income stream for farming communities. Pinatex is a natural, sustainably-sourced, cruelty free material. And of course waterproof.
How do I  care for my bag made of CORK?
Cork is waterproof and about as durable as leather. The only thing you might do is remove dust and light dirt with a damp cloth.
Can I send my EVE + ADIS bag to you if it needs to be repaired?
Yes, of course. Please contact us by e-mail.
What is copper/Kupfermuffen?

We let you choose to have copper details on our bag straps. Copper can tarnish over time and wear and get´s it own patina. Some don´t like the combination of gold hardware and copper color.